LindenGrove Communities
  • MF: Nursing
  • Menomonee Falls, WI, USA
  • Based on Experience
  • Salary
  • Full Time

Health, Dental, Vision, Life, Disability, 403(b), PTO, Long Term Illness and much more! (Eligibility based on FTE)


Job Summary:

The Assistant Program Director, under the direction of Program Director of Complex Care, is responsible for the Management and supervision of assigned Complex Care unit, ensuring the delivery of high quality care services to short stay and high acuity residents. The Assistant Program Director supervises and manages the oversight of complex care personnel and staffing, such as nurses, C.N.A's, C.M.A's, Health Unit Coordinator, and other multi-disciplinary staff. The Assistant Program Director is part of a multi-disciplinary team, delivering quality care and outstanding customer services helping create a positive experience for internal and external partners.

 Essential Duties and Functions:

  1. The Assistant Program Director of Complex Care, under the direction of the Program Director is responsible for the management and supervision of a complex care assigned unit , which includes but is not limited to: staffing, education, quality assurance, and case management.
  2. Management of a 24 hour, seven day a week complex care unit;requiring shift and on-call rotations.
  3. Survey readiness staff preparations.
  4. Collaborates with primary care physicians, residents and members of the health care team, including continuum of care setting and community.
  5. Monitors work assignments, provides feedback, evaluates performance, redirects staff, and informs Director of Nursing Services of pertinent problems timely.
  6. Communicates and coaches staff regarding policies, completes quality care audits, and supervises professional staff in the daily delivery of resident care.
  7. Assist with new admissions, transfers, and discharges ensuring related documentation is current, signed, and the record keeping meets the policies and procedures.
  8. Reviews and completes resident records and related documentation in a timely manner, including the delegation/completion of nursing assessment for each resident within 14 days of admission.
  9. Plans and conducts resident care conferences and develops reviews and/or revises the interdisciplinary plan of care for each resident.
  10. Regularly observes audits and assesses each resident's condition, status, and care requirements and takes appropriate action to assure care needs are met.
  11. Promotes an environment that encourages team building by courteously, cooperatively and effectively working with physicians, ancillary, nursing and other support personnel in maintaining the standards of professional nursing practice in the multidisciplinary setting.
  12. Assists in on-boarding and mentoring new Directors, Managers, Clinical Supervisors, Nurses and Certified Nursing Assistants.
  13. Collaborate with key management staff, interdisciplinary teams and other   stakeholders in order to develop, implement and evaluate programs and services
  14. Apply evidence-based healthcare practices and nursing standards   
  15. Collaborates with the Scheduler to Plan work schedules and staff assignments for the Special Care Unit.
  16. Actively participates in committee/programs as directed by the Program Director of Complex Care.
  17. Actively participates in the Quality Assurance process, including attendance at Quality Assurance meetings and submission of required reports.
  18. Ensures that significant changes in resident condition are communicated to the physician, family or responsible party.
  19. Makes daily rounds on unit to ensure resident care needs and environmental standards are met
  20. Works collaboratively with the Program Director of Complex Care to identify and provide orientation and continuing education for unit staff members.
  21. Guides, educates and mentors members of the unit's team to develop skill sets to provide quality patient care, including leadership development.
  22. Identifies systems or process non-compliance by utilizing quality indicators, clinical outcome reports, chart audits, direct observation and other means.


  1. Has successfully completed an accredited registered nursing program; BSN or higher preferred.
  2. Current Wisconsin license in good standing.


  1. Minimum of at least 5 years of experience in a Nursing Leadership position.
  2. Working knowledge of Skilled Nursing rules and regulations.
  3. Nursing experience to include a combination of acute care and post-acute care continuum.
  4. Leadership of program development with multi-disciplinary teams.
  5. Knowledge and Experience in coordinating care across a continuum of services.


  1. Understands and complies with geriatric and restorative nursing principles and knowledge of Wisconsin State ad CMS Federal regulations/guidelines affecting long term care.
  2. Work wells and communicates effectively with members of an Interdisciplinary Team.
  3. Honest, dependable, and exhibits a sincere manner; strong Customer Services skills.
  4. Demonstrates comprehensive nursing knowledge and accepted Standards of Practice.
  5. Understands and carries out management principles.
  6. Demonstrates working knowledge of finance resources and expenditures (e.g. MDS RUG categories, Staffing numbers, products used, etc.).
  7. Demonstrates critical thinking, nursing process, judgment, and decision making abilities.
  8. Current CPR certification and exhibits knowledge of Heimlich maneuver.
LindenGrove Communities
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